Refunds & Returns Policy
We want you to love your purchase. If something isn’t right, here’s how we handle it.
Eligibility
- Returns are accepted within 7 days of delivery.
- The product must be unused, unwashed, and in its original packaging.
- Custom printed products can only be returned if they arrive damaged or with a printing defect.
How to Request a Return
- Email us at support@arton360.com with your Order ID.
- Include photos of the product and the issue.
- Our team will review and respond within 48 hours.
Refunds
- Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
- Refunds are credited back to the original payment method.
- Shipping charges are non-refundable.
Exchanges
- We offer exchanges for size-related issues, subject to availability.
- Contact us within 7 days of delivery to request an exchange.
Damaged or Defective Items
If your product arrives damaged or with a print defect, we will send a replacement at no additional cost. Just email us with photos within 48 hours of delivery.